Weatherbee hires experienced consultants to work with clients, teach and develop products. Weatherbee is fortunate to have a cadre of Associate Consultants, not listed here, with extensive experience working in hospice settings.
Our highly qualified team work together to assist clients improve their operational performance, manage and find solutions to existing problems, develop best practices, and prepare for future change and challenges in the hospice industry.
Weatherbee consultants have had extensive experience working and managing hospice programs throughout the country. Whether large or small this expertise is evident in every project we undertake.
Heather Wilson is the founder and the CEO of Weatherbee Resources, Inc. Heather is a nationally known expert on hospice regulations and a frequent presenter at State and national hospice meetings. She has authored numerous manuals to assist hospice programs with regulatory compliance, including:
- The Compliance Program Toolkit: Resources for Hospice Compliance Officers
- The HIPAA Privacy Rule: Compliance Resources for Hospices (with Mary Michal and Jay Mahoney)
- HIPAA Privacy Training in a Binder
- The HIPAA Security Rule: Compliance Resources for Hospices
- Hospice Policies & Procedures
- Hospice Regulatory Policies and Procedures
- The QAPI Requirement: Resources for Hospice Programs (with Melanie Merriman and Martha Tecca)
- CoPs in a Book: The Final Edition
- HIPAA Omnibus Rule: What Hospices Need to Know and Do
- The Hospice Item Set: A Step-by-Step Implementation Guide (with Melanie Merriman)
In 2007, Heather founded and developed the Hospice Education Network (HEN) into the leading provider of online education for hospice and palliative care programs and professionals. HEN was sold to Relias Learning in 2013 and continues to be used by Weatherbee as an online education platform for its consulting clients. With Joy Barry, the co-owner of Weatherbee Resources, Heather developed the Hospice Regulatory Boot Camp, an intensive workshop provided across the country since 2006 and attended by thousands of hospice professionals. She was a member of NHPCO's Regulatory Committtee for many years and is currently a member of the Regulatory Issues Advisory Group for the American Academy of Hospice and Palliative Medicine.
Heather began her career as a French teacher, taught theology and worked as a pastoral psychotherapist. She has a degree from the Sorbonne, an MA in Religious Education from Fordham University, an MA in Counseling Psychology from New York University, and a Ph.D. in Pastoral Psychology from Boston University. Her doctoral dissertation was one of the first empirical studies on the topic of forgiveness.
Joy Barry is the co-owner and President of Weatherbee Resources, Inc. As a registered nurse with over 30 years of healthcare experience, Joy's clinical and administrative expertise – coupled with a thorough understanding of regulatory compliance, standards of practice, and industry challenges - make her a much-sought-after consultant and leading hospice expert.
Joy guides the research and development cycle from concept-to-market, thus ensuring that Weatherbee products and services are innovative, relevant and help hospice programs manage operational and regulatory challenges alike. Ensuring that Weatherbee offers fiscally-conscious, goal-driven consulting services that complement each hospice's unique, mission-critical initiatives is Joy's highest priority.
As a Legal Nurse Consultant (LNC), Joy oversees forensic clinical record audits and often testifies on behalf of hospice providers as an industry expert. Joy participated in drafting complex hospice-related Corporate Integrity Agreements, and supervised the provision of independent verification services with monthly compliance reports to the Centers for Medicare and Medicaid Services. Under Joy's leadership and guidance, Weatherbee has assisted hundreds of hospices facing investigation by the Federal Bureau of Investigation, the Office of Inspector General, the Department of Justice, Zone Program Integrity Contractors, and other Medicare and Medicaid Program Integrity Contractors.
Joy is committed to nursing leadership and education and as such, is a featured speaker at state and national conferences. With her business partner, Heather Wilson, she developed the Hospice Education Network (HEN) into the leading provider of online education for hospice and palliative care professionals prior to its sale to relias Learning in 2013. She is also a co-developer and a permanent faculty member of Weatherbee's Hospice Regulatory Boot Camp - an intensive educational program utilized by hundreds of hospice programs for training staff on hospice regulations.
Joy earned a Masters degree in Education from the University of Massachusetts at Amherst with a specialty in consulting psychology and organizational development.
Carrie Cooley is the Chief Operating Officer with Weatherbee Resources. Carrie joined Weatherbee in 2009 as an Associate Consultant and was hired as the Consulting Coordinator in 2012. In 2014, Carrie was promoted to Director of the Consulting Division and in July 2015, she assumed the COO position. Carrie's operational, clinical, and regulatory expertise has been instrumental in her professional growth with Weatherbee and in serving Weatherbee's clients.
In her role as COO, Carrie leads the strategic growth initiatives for Weatherbee, providing invaluable expertise to individual hospices and the entire field. Carrie's mission is to prepare and support hospices navigating the ever-changing regulatory hospice environment. Carrie and the Weatherbee team focus on delivering consulting services and education that is specifically tailored to meet each client's individual needs.
Carrie's regulatory expertise and extensive consulting experience includes forensic clinical record auditing, baseline compliance audits/mock surveys, interim management, clinical due diligence, and executive coaching. Carrie also works directly with clients' legal counsel in preparation for arbitration and other hearings; she serves as an expert witness. Weatherbee also works extensively with clients who are under a Corporate Integrity Agreement (CIA); Carrie and the Consulting team manage the Independent Review Organization (IRO) audit activities required by the Office of Inspector General (OIG). Carrie's excellent rapport with executives and staff alike – coupled with her regulatory and clinical acumen, and knowledge of best practices – assures excellent consulting outcomes.
Under Carrie's leadership, Weatherbee has assisted hundreds of clients under investigation by Zone Program Integrity Contractors (ZPIC), Benefit Integrity Support Centers (BISC), Recovery Auditors (RA), the Department of Justice (DOJ), and OIG.
As a member of Weatherbee's Speaker's Bureau, Carrie teaches a broad range of hospice, regulatory, and leadership-related topics nationally and is a member of the faculty for Weatherbee's renowned Hospice Regulatory Boot Camps. Carrie also frequently speaks at state and national hospice conferences on compliance-related topics.
Carrie is a registered nurse and holds a Master's degree from Samford University with a specialty in nursing leadership and healthcare finance.
Jennifer Younker-Mirth is the Senior Consulting Coordinator for Weatherbee Resources, Inc. Her clinical, operational, and regulatory expertise allows her to ensure the delivery of uncompromising consulting services.
Prior to her role as the Consulting Coordinator, Jennifer was an Associate Consultant with Weatherbee Resources and completed hundreds of consulting projects including extensive pre-billing and post-billing clinical record audits. She also assisted hospice providers facing payment-related scrutiny from a Medicare Administrative Contractor (MAC), Zone Program Integrity Contractors (ZPIC), and the Office of the Inspector General (OIG). She excelled at writing independent expert cover letters in support of technical and clinical eligibility for hospice care and providing assistance and guidance throughout the appeals process up to and including the Administrative Law Judge level of appeal.
In her current role, Jennifer oversees Weatherbee’s consulting team in addressing the unique challenges of our consulting clients.
Prior to joining Weatherbee in a full-time capacity, Jennifer was serving in management acquisition and organic growth, rightsizing and reorganizing, leadership development, strategies for successful management and performance, and a host of other improvement-oriented endeavors. Jennifer is committed to nursing leadership, education and has a passion for a quality- driven hospice industry.
In addition to the hospice industry, Jennifer has experience in Home Health, Palliative Care, Mentally Challenged Care, Long Term Care, Electronic Medical Records and Health Informatics.
Jennifer is a registered nurse and holds certification as a Certified Legal Nurse Consultant (CLNC).
Pauline is the Manager, Events and Operations having previously served as the HEN Administrator prior to the sale of the Hospice Education Network (HEN) to Relias Learning in 2013. In this position, she was at the center of operations for all activities related to HEN subscribers, exhibiting at trade shows, pre- and post-production of courses, managing HEN databases and working with HEN faculty.
With more than 30 years' experience in the administrative field, Pauline served in the U.S. Army for six years followed by administrative positions in the pharmaceutical and hospital industries. She is a Certified Administrative Professional with a specialty in Organizational Management through the International Association of Administrative Professionals (IAAP) where she has served as the local chapter's President, Certification, and Newsletter Chair.
Donna is the Project Assistant, joining Weatherbee Resources, Inc. in October 2008. Her primary responsibilities include providing administrative support for daily operations of the Consulting Division, handling a wide-range of secretarial and administrative functions, and assisting clients with consulting-related issues and needs.
With more than 20 years of administrative experience, Donna provides support to senior-level executives and their direct reports. In her role, Donna maintains the Consulting Division's vital internal systems and processes, and supports Weatherbee's extensive team of Associate Consultants.
Yuval is an Administrative Assistant at Weatherbee Resources, Inc. He has had a solid career providing administrative and account support in a variety of settings. At Weatherbee, Yuval is the first line of communication for all and greets every call and request with enthusiasm and efficiency. As the Customer Support Specialist, Yuval is responsible for order fulfillment and reporting, purchasing, exhibit preparation and administrative support.
Yuval earned his BA in English from Flagler College, St. Augustine, Florida.